Purpose of the Role:

The purpose of the External Broker Consultant role is to act as a liaison between Dis-Chem Life and our external brokers. This individual is responsible for maintaining and strengthening relationships with our brokers, promoting our Dis-Chem Life products, providing exceptional service, identify new business opportunities and ensuring brokers prioritize and favorably position the Dis-Chem Life products.

Key Responsibilities:

Broker Relationship Management

· Establish and maintain strong relationships with existing brokers.

· Regularly meet with brokers to understand their needs, concerns, and feedback.

· Provide timely and effective support to brokers, addressing any issues or inquiries.

Product Promotion and Training

· Present and promote Dis-Chem Life products to brokers, highlighting key benefits and differentiators.

· Conduct training sessions for brokers to ensure they are knowledgeable about the company's product offerings.

· Provide updates on new products and features

Sales Support and Performance Tracking

· Monitor and analyse broker sales performance, providing feedback and support to help them achieve their targets.

· Develop and implement incentive programs to motivate brokers and drive sales.

Market and Competitor Analysis

· Conduct market research to identify new business opportunities

· Analyse competitor products and strategies to provide insights and recommendations for the company’s product positioning.

· Identify potential new brokerages to onboard and expand the company's distribution network.

Client Acquisition and Retention

· Support brokers in acquiring new clients by providing product information, sales tools, and resources.

· Collaborate with brokers to develop customized solutions that meet the specific needs of their clients.

Administrative and Reporting Duties

· Maintain accurate records of broker interactions, sales activities, and performance metrics.

· Prepare regular reports for management, providing insights into broker performance and market trends.

· Ensure compliance with all regulatory requirements and company policies.

Event Planning and Participation

· Organize and participate in industry events, conferences, and trade shows to promote the company and its products.

· Coordinate and host broker appreciation events to strengthen relationships and show appreciation for their partnership.

Key Skills and Requirements

· Strong Communication skills

· Proven track record in sales and marketing, preferably within the financial services or insurance industry.

· In-depth knowledge of the Insurance industry and product offerings.

· Ability to analyse data and provide actionable insights.

· Excellent problem-solving and negotiation skills.

· Self-motivated with a results-oriented mindset.

· Proficiency in CRM software and other sales tools.

· Ability to travel as needed to meet with brokers and attend events.

· The ideal candidate must have an existing network of brokerages that they currently service.

Qualification

· A FSCA-recognized qualification is advantageous

· Relevant degrees considered for this role include Business Administration, Finance, Marketing, Economics, Insurance and Risk Management, and Commerce.